Services

FAQ

  • Q Are you a manufacturer or a trade company?

    A We are manufacturer.
  • Q What is the advantage about your company?

    A We have our own independent R&D team, providing one-stop services including R&D, design, production and sales. We have multiple patent certifications and can design product appearance, packaging and functions according to your requirements to create customized solutions for you.
  • Q What is your product range?

    A
    Our products mainly include portable outdoor power supplies and home energy storage power supplies, photovoltaic solar panels, inverters, etc.
     
    • Portable outdoor power supplies: suitable for a variety of outdoor activities, such as camping, self-driving tours, outdoor operations, emergency rescue, etc.
     
    • Home energy storage power supplies: mainly used for daily household electricity use and to deal with sudden power outages. Our home energy storage power supplies also have a variety of specifications to choose from, from low-capacity models that meet the basic electricity needs of ordinary small households to high-capacity models suitable for large villas that can ensure the long-term operation of more electrical appliances.
  • Q What is your factory scale?

    A The factory covers an area of ​​more than 10,000 square meters, has 5 professional engineers and technicians, about 100 employees, and a monthly output of 10,000 units.
  • Q What is your capacity per year?

    A Our annual production capacity is 50 million.
  • Q How many employees do you have?

    A We have about 120 employees.
  • Q What is your minimum order quantity?

    A Minimum order: one piece.
  • Q Can I get the samples?

    A Yes, we support one sample.
  • Q What is the delivery time for sample and bulk order please?

    A Regular samples can be delivered within 48 hours, customized ones within 15-30 days, and bulk orders of more than 500 units can be delivered within 15-30 days.
  • Q What is shipping terms?

    A
    1. Transportation Arrangement: The seller is responsible for delivering the goods to the designated domestic logistics carrier or the warehouse at the place of shipment. The specific delivery location shall be subject to the agreement between the two parties. After the goods are delivered, the buyer shall be responsible for arranging the subsequent transportation, loading and unloading, warehousing and other matters.
     
    2. Freight: All transportation costs of the goods from the place of shipment to the destination designated by the buyer (including but not limited to logistics freight, insurance premiums, transit fees, door-to-door delivery fees, etc.) shall be borne by the buyer. The buyer shall pay the freight before shipment, or negotiate other payment methods with the seller, otherwise the seller has the right to delay shipment.
     
    3. Customs declaration and tax refund: This contract only involves domestic transportation and delivery. The seller is not responsible for the export customs declaration, tax refund and other related procedures and fees of the goods. If the goods need to be transported across borders or involve import and export business, the buyer shall handle the relevant procedures and bear all responsibilities and expenses arising therefrom.
     
    4. Risk transfer: The risk of the goods is transferred to the buyer when the seller delivers the goods to the logistics carrier or the recipient designated by the buyer. The risks of damage and loss of the goods during transportation after delivery shall be borne by the buyer.
     
    5. Other agreements: If the transportation is delayed or interrupted due to force majeure (such as natural disasters, policy changes, etc.), the two parties shall resolve it through friendly negotiation; if the negotiation fails, it shall be handled in accordance with the contract agreement and relevant laws and regulations.
Zhongshan Bensheng New Energy Technology Factory is a technology company focusing on the research and development of mobile energy storage.
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